Contact Us

Contact Us

We’re here to help — please feel free to get in touch using the details below.

By Telephone

Call our hotline on: 01455 233355
International callers: +44 (0)1455 233355

By Email

[email protected]
Please use the below contact form to contact us regarding any order issues or general product queries, if you have not received a response within 24 hours please email us directly or please call us on the number provided above.

Opening Hours

• Monday – Friday: 9:00am – 4:00pm
• Saturday: 9:00am – 11:00am
• Sunday: Closed

General enquiries are always welcome. If you call outside of our opening hours, please leave a message on our answerphone and we’ll get back to you as soon as possible.

Collections & Customer Visits

Customers are welcome to collect orders or try items on before purchasing. Please note:

• Visits are limited to a maximum of 20 minutes
• We operate a service counter only (no retail shop)
• Bringing the product code(s) of the items you are interested in will help us serve you more quickly
• Please ensure you arrive at least 30 minutes before closing time

Our Address

Order Completion

We’re usually very quick at personalising products, picking and packing your order, and despatching it. Because of this, we’re unfortunately unable to make changes once your payment has been confirmed.

This includes:

• Changing the delivery address or shipping method
• Adding or removing items from your order
• Changing sizes, colours, or personalisation details (including personalised items)

Please double-check your order carefully before completing your purchase.